Privacy Policy

BlindLuck Casino Privacy Policy

We value your trust and are committed to protecting the personal data we collect about you. This Privacy Policy explains how we handle and protect your information when you use our platform.

What Personal Information May Be Collected?

When creating an account with us, you may provide various types of personal data, including:

• Email address
• Username or alias
• Password (hashed for security)
• Profile picture or other visual content

We also collect device and browser-specific information to enhance your user experience. This includes details about the type of device, operating system version, screen resolution, and internet browser used.

Account Registration Information

During account registration, we may collect additional personal data, such as:

• Full name
• Date of birth (to ensure age compliance)
• Address or location information (geolocation)

This data is essential for creating a secure account environment but will not be shared with third parties without your explicit consent.

Device and Browser Information

We gather technical details about the devices and browsers used to access our platform. This includes:

• Type of device (e.g., desktop, laptop, tablet, smartphone)
• Operating system version
• Screen resolution
• Internet browser type and version

This information helps us improve platform compatibility, user interface design, and performance.

Usage Analytics and Behavioural Data

We collect anonymous usage metrics to enhance the overall experience. This includes:

• Clickstream data (e.g., navigation patterns)
• Device or browser crash reports
• Technical logs for security purposes

This type of data is aggregated and anonymised, so individual user information remains protected.

Cookies and Tracking Technologies

Our platform may use cookies to collect certain types of non-personal data. These cookies enable features like:

• Session management (logging in/out)
• Content personalisation (displaying relevant content based on browsing history)

Cookies are typically deleted when you close your browser, but we also provide options for managing these settings through our Cookie Preference Centre.

Communication Preferences

We allow users to customise their communication preferences regarding platform updates, promotions, and newsletters. You can opt-in or out of marketing communications at any time via the "Settings" section within our platform.

Data Storage and Retention

Your personal data is stored on servers located in secure environments with limited access controls. We adhere strictly to data retention policies: we will not store your information for longer than necessary for legitimate purposes, such as:

• Platform operation
• Security monitoring (for prevention of abuse)
• Compliance requirements

Security and Account Protection

We employ industry-standard security measures to safeguard our users' personal data against unauthorised access. This includes:

• Encryption technologies
• Secure password hashing and storage
• Regular software updates and maintenance

Additionally, we encourage you to maintain the confidentiality of your login credentials by choosing strong passwords.

User Rights Regarding Personal Data

Under applicable laws and regulations (e.g., General Data Protection Regulation - GDPR), users have rights to:

• Review or access their personal data upon request
• Correct inaccuracies in collected information
• Request deletion of account records (subject to compliance requirements)
• Restrict processing for specific purposes, like marketing communications